WARRANTY CONDITIONS

  • All our products have warranty period 24 months.
  • The manufacturer provides free repair of device defects revealed during the warranty period.
  • In the case a fault occurs the Buyer on his own cost shall deliver the device to Seller for repair along with the warranty card and serial number of the device.
  • Most cases can be solved through online consultation or we send spare parts with detailed instruction how to exchange.
  • In the case of unjustified request for warranty repair, all involved costs will be covered by the User.
  • Manufacturer is not liable for device or cusmer health damagies, which occures as a result of improper use of the device.
  • Manufacturer is not liable for device or cusmer health damagies, which occures as a result of improper use of the device.

WARRANTY DOES NOT COVER

  • Damages caused by electricity network emergency
  • Damages as a result of improper operating conditions
  • Defects arising as a result of mechanical damage of the product
  • Defects arising as a result of improper transport
  • Damages caused by improper installation or by unauthorized User intervention
  • Damages caused by natural disasters

DAMAGES DURING TRANSPORTATION

  • When receiving the ordered products from the courier service, check whether they are not mechanically damaged.
  • If mechanical damage occurs, ask the courier to sign a damage protocol to the goods.

AFTER WARRANTY SUPPORT

  • Even after the expiration of the warranty, you can order spare parts for devices.
  • Online consultations with our specialists are always available.
  • Information and technical support

IF MALFUNCTION OCCURS

  • Please, contact us and provide detailed description of malfunction, fotos or video to help our technicians with diagnostic procedures.
  • Kindly provide the serial number of the device.
  • Reclamations are processed in the order they are received.